I terminate in January, **** for the year **** *and believe I did so earlier*. I was b...

GetHuman-auraman's customer service issue with Site5 from October 2018

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The issue in GetHuman-auraman's own words
I terminate in January, **** for the year **** *and believe I did so earlier*. I was billed for **** and it was paid with my credit card. No refund was offered because I had cancelled and switched all of my domain names to another wholesale bandwidth supplier.**Today I called as I received notice that they were paying another year with my credit card. I used the live chat and got the invoice supposedly cancelled. I asked three times for a mailing address so I could send a certified mail notice, which is what I, as an attorney for ** years do. They said they would supply me with answers to my request for phone, email and U.S. mail addresses.**They sent me, per my request, a transcript, by email, of my live chat. They did that, but did not supply any contact information.**Can you supply Site*'s mailing address? The didn't and I don't trust they will supply it by email either, so if you could email me their U.S. Postal mailing address, I would appreciate it.**Thanks.**Terrell William Proctor, J.D.

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Site5

Customer service issue
Reported by GetHuman-auraman
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 22 others
0 customers following this

Timeline

GetHuman-auraman started working on this issue
Oct 15th, 2018 6:12pm

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