I terminate in January, **** for the year **** *and believe I did so earlier*. I was b...

GetHuman-auraman's customer service issue with Site5 from October 2018

18 views | 22 similar | 0 following
Help with my Site5 issue
First: share to improve GetHuman-auraman's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-auraman's next move: call Site5.
The best way to get your problem resolved is to tap the button below to start calling Site5. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-auraman may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-auraman's own words
I terminate in January, **** for the year **** *and believe I did so earlier*. I was billed for **** and it was paid with my credit card. No refund was offered because I had cancelled and switched all of my domain names to another wholesale bandwidth supplier.**Today I called as I received notice that they were paying another year with my credit card. I used the live chat and got the invoice supposedly cancelled. I asked three times for a mailing address so I could send a certified mail notice, which is what I, as an attorney for ** years do. They said they would supply me with answers to my request for phone, email and U.S. mail addresses.**They sent me, per my request, a transcript, by email, of my live chat. They did that, but did not supply any contact information.**Can you supply Site*'s mailing address? The didn't and I don't trust they will supply it by email either, so if you could email me their U.S. Postal mailing address, I would appreciate it.**Thanks.**Terrell William Proctor, J.D.

GetHuman-auraman did not yet indicate what Site5 should do to make this right.

How GetHuman-auraman fixed the problem

We are waiting for GetHuman-auraman to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Site5's attention and get better help faster. Tap below to get started.
Having Site5 issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-auraman fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-auraman
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 22 others
0 customers following this


GetHuman-auraman started working on this issue
Oct 15th, 2018 6:12pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies