Hello my name is Karen Betanco Hernandez to make a claim about my order they have been...

GetHuman4078419's Complaint issue with Shoedazzle.com from December 2019

Help with my Shoedazzle.com issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4078419's own words
Hello my name is Karen Betanco Hernandez to make a claim about my order they have been charged twice $ **.** supposedly because I am a client oh that I subscribed to something and I want my $ ** dollars back at any time I agreed to pay the membership oh something similar I hope you solve this problem

GetHuman4078419 did not yet indicate what Shoedazzle.com should do to make this right.

How GetHuman4078419 fixed the problem
Hello, my name is Karen Betanco, I really need my $ ** dollars back that I was charged in a week for an alleged subscription that I have received at no time are two charges of $ **.** I hope you can help me with this problem thanks
Do you have a customer issue as well?
We can help you get Shoedazzle.com's attention and get better help faster. Tap below to get started.
Having Shoedazzle.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Shoedazzle.com

Complaint issue
Reported by GetHuman4078419
Dec 11th, 2019 - a year ago
Fixed
GetHuman4078419 shared how to fix
Seen by 16 customers so far
Similar issue to 168 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4078419 started working on this issue
Dec 11th, 2019 3:30pm
GetHuman4078419 indicated the issue is not fixed yet.
Dec 11th, 2019 7:48pm
GetHuman4078419 confirmed the issue is fixed. Hooray!
Dec 11th, 2019 7:48pm
GetHuman4078419 confirmed the issue is fixed. Hooray!
Dec 11th, 2019 7:50pm
GetHuman4078419 indicated the issue is not fixed yet.
Dec 11th, 2019 7:50pm
GetHuman4078419 confirmed the issue is fixed. Hooray!
Dec 11th, 2019 8:29pm
GetHuman4078419 confirmed the issue is fixed. Hooray!
Dec 11th, 2019 8:29pm
GetHuman4078419 indicated the issue is not fixed yet.
Dec 11th, 2019 8:29pm
GetHuman4078419 confirmed the issue is fixed. Hooray!
Dec 11th, 2019 8:31pm
GetHuman4078419 confirmed the issue is fixed. Hooray!
Dec 11th, 2019 10:35pm
GetHuman4078419 confirmed the issue is fixed. Hooray!
Dec 12th, 2019 12:03am