I ordered two sets of split king sets on July *th at *am. My order * is R*********. **I...

GetHuman3242527's customer service issue with Sheex from July 2019

Help with my Sheex issue
The issue in GetHuman3242527's own words
I ordered two sets of split king sets on July *th at *am. My order * is R*********. **I’ve left about a half a dozen messages in all the departments plus sent an email to customer service & no one will respond to any of my messages. I’m very frustrated because all I wanted was someone to confirm my delivery status. We were very excited about ordering this product but I’ve gotta say we are very disappointed in your ability to communicate with your customer. It’s very unprofessional! If someone reads this please call me to give me some sort of information because I feel we’ve been scammed for $***.**. Brandt Gaiser ***.***.****

GetHuman3242527 did not yet indicate what Sheex should do to make this right.

How GetHuman3242527 fixed the problem
I called at *.** & dialed customer service at Extension *** or *** & couldn’t believe it but someone actually answered!
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Sheex

Customer service issue
Reported by GetHuman3242527
Jul 13th, 2019 - 2 years ago
Fixed
GetHuman3242527 shared how to fix
Seen by 15 customers so far
Similar issue to 17 others
0 customers following this
Items needed
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Timeline

GetHuman3242527 started working on this issue
Jul 13th, 2019 5:54pm
GetHuman3242527 confirmed the issue is fixed. Hooray!
Jul 16th, 2019 6:49pm
GetHuman3242527 confirmed the issue is fixed. Hooray!
Jul 16th, 2019 6:53pm