I have a broken dishwasher. Previously Sears Home Warranty sent a repairman who would n...

GetHuman-dryer's customer service issue with Sears Home Warranty from November 2020

Help with my Sears Home Warranty issue
The issue in GetHuman-dryer's own words
I have a broken dishwasher. Previously Sears Home Warranty sent a repairman who would not repair it because the Bosch model number had been worn off by water. I am making a claim again, and one of their third party repair companies will repair it and no serial number is required. This is Optimum Appliance, ***-***-****. It is impossible to reach a representative to omit the step where the repairman comes to the house and refuses to repair it because you cannot see the serial number.

GetHuman-dryer did not yet indicate what Sears Home Warranty should do to make this right.

How GetHuman-dryer fixed the problem
Spent * hours on phone in endless loops.
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Sears Home Warranty

Customer service issue
Reported by GetHuman-dryer
Nov 9th, 2020 - 9 months ago
Fixed
Seen by 3 customers so far
Similar issue to 191 others
0 customers following this
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Timeline

GetHuman-dryer started working on this issue
Nov 9th, 2020 4:58pm
GetHuman-dryer confirmed the issue is fixed. Hooray!
Nov 10th, 2020 4:01pm