Order ********* of ****. My credit card was charged the same day. My order was suppos...

GetHuman-kkkkm's customer service issue with Seaofdiamonds.com from August 2018

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The issue in GetHuman-kkkkm's own words
Order ********* of ****. My credit card was charged the same day. My order was supposed to arrive by ****. It is now **** and I've heard NOTHING from Sea of Diamonds and the necklace has not arrived. On the Sears order, there is a tracking number. When I click on it, the results are a big question mark. Says pre-shipment due to arrive on ****. I have left a "poor" rating. I then double checked that my card had been charged. It had and this is the epitome of poor customer service. Please advise right away as to when I will receive my order or credit my card. Karen K. Murphy
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Customer service issue
Reported by GetHuman-kkkkm
Aug 13th, 2018 - 7 mons ago
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GetHuman-kkkkm started working on this issue
Aug 13th, 2018 12:59pm