I have tried contacting Scotts of Stow about my issue and have no success simply because they have so long to answer my call. I have come to the website and still have not been directed to someone who can address my complaint and have a helpful conversation with me. You have all my contact details so please will you get someone, who can help, to contact me.
GetHuman-ptrcflac's Complaint issue with Scotts of Stow from January 2021
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The issue in GetHuman-ptrcflac's own words
i was trying to get someone to listen to my complaint ... Customer No. **********Order No. S*********Item Code *******DR*OAK No Tools Filing Cabinet*Total order value £***.***Delivery end December *****We have assembled the cabinet only to find it does not take standard file dividers. The files we have used in our old filing cabinet for the last ** years do not hang on the metal runners nor do they fit in the drawer. This item is clearly not fit for purpose and does not fulfil its claim to take standard files. I would like you to collect it for return and refund the money I have paid.*Thank you Patricia Flack*** Lancer House*Butt Road*Colchester*CO* *WE*Tel ************Mob ************email *****@***.com
This was just frustrating
I have already outlined how I would Like my present problem
I have been receiving your catologues for years and expect more of you
There is no better way to resolve this than to be able to speak to a responsible representative from Scotts who can resolve this issue
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