I have tried contacting Scotts of Stow about my issue and have no success simply because they have so long to answer my call. I have come to the website and still have not been directed to someone who can address my complaint and have a helpful conversation with me. You have all my contact details so please will you get someone, who can help, to contact me.

GetHuman-ptrcflac's Complaint issue with Scotts of Stow from January 2021

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Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-ptrcflac's own words
i was trying to get someone to listen to my complaint ... Customer No. **********Order No. S*********Item Code *******DR*OAK No Tools Filing Cabinet*Total order value £***.***Delivery end December *****We have assembled the cabinet only to find it does not take standard file dividers. The files we have used in our old filing cabinet for the last ** years do not hang on the metal runners nor do they fit in the drawer. This item is clearly not fit for purpose and does not fulfil its claim to take standard files. I would like you to collect it for return and refund the money I have paid.*Thank you Patricia Flack*** Lancer House*Butt Road*Colchester*CO* *WE*Tel ************Mob ************email *****@***.com
This was just frustrating
I have already outlined how I would Like my present problem
I have been receiving your catologues for years and expect more of you
There is no better way to resolve this than to be able to speak to a responsible representative from Scotts who can resolve this issue
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Scotts of Stow

You already all these details
Complaint issue
Reported by GetHuman-ptrcflac
Jan 2nd, 2021 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 100 others
0 customers following this

Timeline

GetHuman-ptrcflac started working on this issue
Jan 2nd 11:11am
GetHuman-ptrcflac indicated the issue is not fixed yet.
Jan 3rd 3:24pm
GetHuman-ptrcflac indicated the issue is not fixed yet.
Jan 3rd 3:37pm