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San Diego Gas and Electric (SDG&E) Customer FAQ

Top Answers & How-to Guides

What is San Diego Gas and Electric (SDG&E)'s Phone Number?

The question we are asked most often is about how to talk to San Diego Gas and Electric (SDG&E) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the available payment options?

SDG&E provides various payment options for customers. You can choose to pay your bills online via their secure website or mobile app,...
Ask any question you have about San Diego Gas and Electric (SDG&E) customer service, get an answer now.
Contact San Diego Gas and Electric (SDG&E) customer service

Billing

How do I sign up for paperless billing?

To sign up for paperless billing with SDG&E, simply log in to your online account and navigate to the billing preferences section....
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Can I make a payment online?

Yes, SDG&E offers an online payment option for its customers. Making a payment online is easy and convenient. Simply visit our website...
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Outages

How do I report a power outage?

To report a power outage, you can easily do so by contacting SDG&E through various channels like phone, online, or through their mobile...
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What should I do if I smell gas?

If you smell gas, it is important to act quickly and safely. Leave the area immediately and avoid using anything that could create...
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Rates

What are the current rates for residential electricity?

The current rates for residential electricity provided by San Diego Gas and Electric (SDG&E) vary depending on the time of day and...
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What is the average monthly bill for a typical household?

The average monthly bill for a typical household varies depending on factors such as energy consumption, usage patterns, and the size...
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Assistance Programs

What energy assistance programs are available for low-income customers?

SDG&E offers various energy assistance programs to support low-income customers. The most notable program is the California Alternate...
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Payment Options

What are the available payment options?

SDG&E provides various payment options for customers. You can choose to pay your bills online via their secure website or mobile app,...
Read more

Help me with my San Diego Gas and Electric (SDG&E) customer service issue

Ask any question you have about San Diego Gas and Electric (SDG&E) customer service. We will do our best to get you answers right away.
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