Dear sir*madam,**I am writing you regarding a samsonite suitcase...
GetHuman743236's customer service issue with Samsonite.com from June 2018
Help with my Samsonite.com issue
Next: our robot will wait on hold for GetHuman743236 to get a Samsonite.com rep on the line!
Always use the GetHuman Phone tocall Samsonite.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman743236's own words
Dear sir*madam,**I am writing you regarding a samsonite suitcase. ( attached) that i bought from united states back at **** from Orlando state and the suitcase has a life time guarantee according to the label posted on it which shows samsonite black table beside what been indicated upon buying it from the salesman at samsonite shop at orlando, but unfortunately since i bought it i am faceing and still face so many problem with the zipper particularly during my traveling which caused me buying another one to solve my situation and it was not just once more than one which costed me so much money and that shakes my trust in having any future suitcase from the same brand , then i took it to the agent at my country saudi arabia and all what they did fixing the zipper that stayed for a very short time and then told me the problem probably with zipper it self need to be changed**completely and they apologized to replaced it and the advised me to write to you to solve it, so please do some thing to do so with my best regards, **Sincerely,*Dr.Hamad al shagawi*Saudi arabia*Mobile ***************
GetHuman743236 did not yet indicate what Samsonite.com should do to make this right.
I have an issue with Samsonite.com too
How GetHuman743236 fixed the problem
We are waiting for GetHuman743236 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.