I made an order totaling $*** and some change and they forgot a whole tote of my food...

GetHuman-aaworthi's customer service issue with Safeway Grocery Delivery from July 2018

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The issue in GetHuman-aaworthi's own words
I made an order totaling $*** and some change and they forgot a whole tote of my food, my meat milk and they broke the lid open on a jar of the tomato sauce and brought the wrong salad dressing and I was told it can be redelivered or refunded and I would get a delivery of the missing items the next day. Nope I got a text we can’t deliver your food my apologies! And that was it also no money reimbursement either and I saved the voicemail from the driver saying he was sorry I would have to redeliver he forgot a tote! I don’t drive my husband uses our only car for work! I call and call and no one answers it has been two days now delivery was Saturday and it’s now Tuesday! I can make a new order if the minimum isn’t met but refund me for what you never brought and replace the damaged item and the wrong item!
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Safeway Grocery Delivery

Customer service issue
Reported by GetHuman-aaworthi
Jul 24th, 2018 - 10 mons ago
I have an issue with Safeway Grocery Delivery too
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GetHuman-aaworthi started working on this issue
Jul 24th, 2018 3:44pm