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The issue in GetHuman1698912's own words
We had a new unit installed about eight months ago. It has never worked properly from day one .it would not cool the house like it should. The installer said that he had a representative from Ruud come out and tell him what he needed to change. It still did not cool the house like it should. Now it is getting cooler and we turn on the heat, and I have had water dripping out of my return vent on to my floor in my hallway. I can not get the installer to return my calls. We are very disappointed in this product if that is the problem. I would like to talk with someone about the problems we are having ..
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