I returned * items of clothing on Nov. * to the Loveland location. It was the **th day...

GetHuman-rshara's customer service issue with Ross Dress for Less from November 2018

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The issue in GetHuman-rshara's own words
I returned * items of clothing on Nov. * to the Loveland location. It was the **th day after purchase. I made sure to go before the ** days lapsed because I needed the credit back on my credit card. The sales assoc told me the computer would only allow for store credit. I reminded her that it had just been ** days and I wanted my card credited. She called the manager to the front who said the same thing, they could only give me store credit because I had made my purchase at *pm but was returning the items at *:**pm on the **th day. I accepted the voucher because I needed to get to work and didn't have time to call customer services at that time. I would prefer to have my credit card credited for $**.**.

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Ross Dress for Less

Customer service issue
Reported by GetHuman-rshara
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 16 others
0 customers following this

Timeline

GetHuman-rshara started working on this issue
Nov 7th, 2018 11:02pm