Good evening,*My name is Tatiana Korovkina.* I have previously subscribed for * months...

GetHuman-tatdoc's customer service issue with Rosetta Stone from June 2018

Help with my Rosetta Stone issue
The issue in GetHuman-tatdoc's own words
Good evening,*My name is Tatiana Korovkina.* I have previously subscribed for * months French course. More than a week ago( May,**) my debit card was additionally charged by Rosetta Stone almost $*** CA. I never agreed neither to extent the course nor to pay this amount of money. ( this is my second email trying to get a hold of you , first time there was no reply back)*I would appreciate if you do your investigation over this absolutely unpleasant mistake and return my money back.*I can additionally send screen shots pictures of My first and the only one subscription and my debit card charge by Rosetta Stone.* Order number ********.**Look forward to hearing from you and seeing my money return back.**Dr. Tatiana Korovkina
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Rosetta Stone

Customer service issue
Reported by GetHuman-tatdoc
Jun 9th, 2018 - 10 mons ago
I have an issue with Rosetta Stone too
Fixed
Seen by 9 customers so far
Similar issue to 342 others
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Items needed
Account holder name
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Email address on the account
Billing address
Timeline
GetHuman-tatdoc started working on this issue
Jun 9th, 2018 8:52pm
GetHuman-tatdoc indicated the issue is not fixed yet.
Jun 9th, 2018 10:24pm