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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-jgabeslu's own words
This very shabby hotel room was equipped with a broken toilet seat, a bed whose frame was too narrow to support the box spring and mattress,and an over sink light featuring an array of painfully bright leds that shine straight into the eyes of anyone using the sink or mirror and making anyone in the rest of the room reach for their sunglasses. The outlet for the microwave was broken in half and unable to retain the plug. The inside of the refrigerator was warm, and the freezer section was somewhat cool when touched, but the puddle of water in the center was evidence that food storage would probably be a bad idea. On the bright side, the floor was fairly clean and there were really only a few cockroaches. If you have a quality assurance department (ha ha), room *** would be a good place to start!
GetHuman-jgabeslu did not yet indicate what Rodeway Inn should do to make this right.
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