I got banned permanently because someone was trolling the game and I could not control...

GetHuman-ricodijk's customer service issue with Riot Games from March 2020

Help with my Riot Games issue
First: share to improve GetHuman-ricodijk's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ricodijk may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-ricodijk's own words
I got banned permanently because someone was trolling the game and I could not control my rage at some points. Some times I can't control my rage when people are trolling*griefing my game. Let me explain what happend. We went to the lanes and then leona died because of an invade (unlucky). But then draven died what is of course no problem so we just went playing. But then draven said "Open bot" and he went to midlane (what at that time was my lane). So I had to act quickly and got bot because otherwise this draven was gonna troll the entire game. Then I went botlane and didn't have my best game. But at the point where Draven*Wukong started flaming at me I got a bit angry so I flamed back. Now my account is permanently banned because of this. I understand that I will receive a penalty but can we please make this temporary and not permanent? I have put a lot of time*money in this account and I will definitely turn my chat off when I get unbanned. I can not afford to lose this account now :(. I understand your actions but I am asking kindly to give me a less harsh penalty. Thanks for the understanding and support **

GetHuman-ricodijk did not yet indicate what Riot Games should do to make this right.

How GetHuman-ricodijk fixed the problem

We are waiting for GetHuman-ricodijk to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Riot Games's attention and get better help faster. Tap below to get started.
Having Riot Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Riot Games

Customer service issue
Reported by GetHuman-ricodijk
Mar 22nd, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 300 others
0 customers following this


GetHuman-ricodijk started working on this issue
Mar 22nd, 2020 8:47pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers