,**I require immediate assistance with confirming cancellation of my rent...

GetHuman2923473's Cancel a Reservation issue with from May 2019

Help with my issue
First: share to improve GetHuman2923473's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2923473 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman2923473's own words,**I require immediate assistance with confirming cancellation of my rental car reservation and processing refund of my prepaid car reservation and collision damage coverage. Please forward this message to the appropriate office for refunds if necessary and copy me on all correspondence.**Details of booking (reference number *********) located below.**Briefly, the reservation was cancelled at the designated Europcar desk just prior to pickup time on Monday, May **th. The reason for cancellation was due to Europcar's disagreement with your stated policy that Collision damage coverage is legitimate insurance. Europcar required that we purchase their insurance to acquire the car, so we cancelled the reservation with Europcar and left.**The website will not allow for cancelling this reservation in your records and will not allow for chatting with an agent. Therefore, I require that you confirm receipt of this message, acknowledge that this car was cancelled prior to pickup, and process my refund.**Rosalind

GetHuman2923473 did not yet indicate what should do to make this right.

How GetHuman2923473 fixed the problem

We are waiting for GetHuman2923473 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common customer problems.
How Do I Change the Pickup Location from Do I Cancel a Reservation with Do I Get to Refund a Charge?How Do I Dispute a Charge with
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Cancel a Reservation issue
Reported by GetHuman2923473
May 14th, 2019 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2018 others
0 customers following this


GetHuman2923473 started working on this issue
May 14th, 2019 9:22pm