GetHuman-hmedley's customer service issue with Radio Shack from October 2018
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Help with my Radio Shack issue
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The issue in GetHuman-hmedley's own words
Get my product I ordered!! ... Got a text that my order shipped out last week and haven’t received any further updates. My order was supposed to be here within * business days. It’s been like *-* business days and I still haven’t gotten my product. Also you’re customer support is BS no live customer service? No wonder you had to close all your shops. Get with the times people want live conversation to help solve problems not a phone number to call that immediately sends them back to the website. I want my order but just know I will never order anything else from y’all.
They have * customer service. Their phone number leads to a recorded message just sending you back to website. I tried every possible outcome on the phone and they all lead to the same message. “For returns please see our website. For help on a product or order please see our website”
I expect my product and a refund with a substantial added value because every day that you have held this product is a day I haven’t been making money
You guys are awful
Yeah I tried to fix by calling your number that leads to nothing.
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GetHuman-hmedley indicated the issue is not fixed yet.
Oct 23rd, 2018 7:20pm
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