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GetHuman-hmedley's customer service issue with Radio Shack from October 2018

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Help with my Radio Shack issue
GetHuman-hmedley's next move: talk to Radio Shack again when they open.
Radio Shack's call center is closed now. We will send GetHuman-hmedley a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-hmedley's own words
Get my product I ordered!! ... Got a text that my order shipped out last week and haven’t received any further updates. My order was supposed to be here within * business days. It’s been like *-* business days and I still haven’t gotten my product. Also you’re customer support is BS no live customer service? No wonder you had to close all your shops. Get with the times people want live conversation to help solve problems not a phone number to call that immediately sends them back to the website. I want my order but just know I will never order anything else from y’all.
They have * customer service. Their phone number leads to a recorded message just sending you back to website. I tried every possible outcome on the phone and they all lead to the same message. “For returns please see our website. For help on a product or order please see our website”
I expect my product and a refund with a substantial added value because every day that you have held this product is a day I haven’t been making money
You guys are awful
Yeah I tried to fix by calling your number that leads to nothing.
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Radio Shack

USB to mic*headphone jack
Customer service issue
Reported by GetHuman-hmedley
Oct 23rd, 2018 - 3 years ago
Seen by 16 customers so far
Similar issue to 74 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman-hmedley started working on this issue
Oct 23rd, 2018 7:17pm
GetHuman-hmedley indicated the issue is not fixed yet.
Oct 23rd, 2018 7:20pm

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