Richard Collins*Carlene Collins AA flight operated by Qantas on ******** AA * RAQSWG fl...
GetHuman4085570's customer service issue with Qantas Airlines from December 2019
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The issue in GetHuman4085570's own words
Richard Collins*Carlene Collins AA flight operated by Qantas on ******** AA * RAQSWG flight * ****. This flight was delayed due to mechanical issues per Qantas gate agent. Client was booked in Business class and First class on AA. Your delay caused them to miss their connecting flight in DFW and You*Qantas rebooked them on a later flight but in Economy class not First Class. We contacted AA and they said Qantas is at fault as you rebooked them. My client is seeking reimbursement for cost of the upgraded leg from DFW-JAX flight * ****. I emailed you on ******** but haven't heard anything. I am trying to get this resolved for my clients the Collins. Thank you, Suzanne Fisher- Cruise Center*Travel Agent
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