NOT FIXED

GetHuman1043433's customer service issue with Q Link Wireless from August 2018

Help with my Q Link Wireless issue
The issue in GetHuman1043433's own words
reactivate ... phone turned off , i uploaded proof of eligibility but they seemed to have flagged my account , though is shows Your Status Is: Lifeline Reactivation Eligible , I login but cant get activation instructions , the website just goes round and round , cant get to chat or phone , no instructions whatever, their email is useless , since they claim on everything they cant do ANYTHING via email , so what ? cant reactivate ,cant buy a new phone cant access anything, so ?
i requalified
activate my phone
*-* years
recieved ** emails like this**Hi there,**Thanks for contacting Q Link Wireless.**This is just a reply to let you know that we’ve received your email. Please allow *-* business days for our team to review and respond.**We appreciate this opportunity to assist you.*Please Call us!**Hi,*We received your recent request, and unfortunately, we’re unable to resolve this matter via email.**We definitely want to help, though! Just give us a call, so we can assist you.**How to Reach Us:*****Call us, toll-free at *-***-***-**** to be directly connected to a Customer Support Representative.
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Q Link Wireless

phone
Customer service issue
Reported by GetHuman1043433
Aug 27th, 2018 - 4 mons ago
I have an issue with Q Link Wireless too
Fixed
Seen by 5 customers so far
Similar issue to 3896 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman1043433 started working on this issue
Aug 27th 8:11pm
GetHuman1043433 indicated the issue is not fixed yet.
Aug 27th 10:03pm
GetHuman1043433 indicated the issue is not fixed yet.
Aug 27th 10:08pm
GetHuman1043433 indicated the issue is not fixed yet.
Aug 27th 10:09pm
GetHuman1043433 indicated the issue is not fixed yet.
Aug 27th 10:10pm