NOT FIXED

GetHuman1043433's customer service issue with Q Link Wireless from August 2018

7 views | 3896 similar | 0 following
Help with my Q Link Wireless issue
GetHuman1043433's next move: talk to Q Link Wireless again when they open.
Q Link Wireless's call center is closed now. We will send GetHuman1043433 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1043433's own words
reactivate ... phone turned off , i uploaded proof of eligibility but they seemed to have flagged my account , though is shows Your Status Is: Lifeline Reactivation Eligible , I login but cant get activation instructions , the website just goes round and round , cant get to chat or phone , no instructions whatever, their email is useless , since they claim on everything they cant do ANYTHING via email , so what ? cant reactivate ,cant buy a new phone cant access anything, so ?
i requalified
activate my phone
*-* years
recieved ** emails like this**Hi there,**Thanks for contacting Q Link Wireless.**This is just a reply to let you know that we’ve received your email. Please allow *-* business days for our team to review and respond.**We appreciate this opportunity to assist you.*Please Call us!**Hi,*We received your recent request, and unfortunately, we’re unable to resolve this matter via email.**We definitely want to help, though! Just give us a call, so we can assist you.**How to Reach Us:*****Call us, toll-free at *-***-***-**** to be directly connected to a Customer Support Representative.
How GetHuman1043433 fixed the problem

We are waiting for GetHuman1043433 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Q Link Wireless's attention and get better help faster. Tap below to get started.
Having Q Link Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1043433 fixes it.
This email address isn't valid

Q Link Wireless

phone
Customer service issue
Reported by GetHuman1043433
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 3896 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman1043433 started working on this issue
Aug 27th, 2018 8:11pm
GetHuman1043433 indicated the issue is not fixed yet.
Aug 27th, 2018 10:03pm
GetHuman1043433 indicated the issue is not fixed yet.
Aug 27th, 2018 10:08pm
GetHuman1043433 indicated the issue is not fixed yet.
Aug 27th, 2018 10:09pm
GetHuman1043433 indicated the issue is not fixed yet.
Aug 27th, 2018 10:10pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies