I don’t like the services and the phone is outdated and has lots of problems. I also do...

GetHuman-tobin's customer service issue with Q Link Wireless from June 2018

10 views | 1793 similar | 0 following
Help with my Q Link Wireless issue
GetHuman-tobin's next move: talk to Q Link Wireless when they open.
Q Link Wireless's call center is closed now. We will send GetHuman-tobin a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue in GetHuman-tobin's own words
Get information about the timeline where I cancel the service. And also why my other phone can’t be used with their service when other similar phones can be. ... I don’t like the services and the phone is outdated and has lots of problems. I also don’t like that I cannot use a phone of my choice and put the SIM card from Q-Link*in it. I am going back to SafeLink!
I received an email saying that they would be contacting me within a certain amount of time and that time has long past.
They could fix the problem so I can use my Samsung phone and not go through the hassles of changing carriers. The phone I have now is junk!
I have been very patience and I do use the service much. I receive the service through a government program and I have accumulated hundreds of unused minutes.
I have contacted them by phone and email and they seem*helpful but I was sent to their webpage and I found out I can’t use the phone I have even though similar phones from the same manufacturer do.
How GetHuman-tobin fixed the problem

We are waiting for GetHuman-tobin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Q Link Wireless's attention and get better help faster. Tap below to get started.
Having Q Link Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tobin fixes it.
This email address isn't valid

Q Link Wireless

Wireless phone service
Customer service issue
Reported by GetHuman-tobin
Jun 30th, 2018 - 5 years ago
Fixed
Seen by 10 customers so far
Similar issue to 1793 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-tobin started working on this issue
Jun 30th, 2018 3:44pm
GetHuman-tobin shared this issue with followers on Twitter
Jun 30th, 2018 3:46pm
GetHuman-tobin indicated the issue is not fixed yet.
Jul 11th, 2018 9:37pm
GetHuman-tobin indicated the issue is not fixed yet.
Jul 11th, 2018 9:50pm
GetHuman-tobin indicated the issue is not fixed yet.
Jul 11th, 2018 9:53pm