Pyramydair.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Pyramydair.com customer service, archive #1. It includes a selection of 1 issue(s) reported January 30, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I purchased a Beeman Chief 2 Air Rifle, which initially leaked air. They sent me a replacement, but it also started leaking air after some time. I returned it for a refund two weeks ago and have yet to receive it. After two faulty rifles, I didn't want to risk getting a third one. I opted for a Benjamin Fortitude from Pyramid Air, which is working well. However, I still expect a refund for the Beeman rifle I sent back. The item was delivered on the 16th, and as of the 30th, I have not received the refund. I've attempted to call but have been unable to reach anyone. If this matter isn't resolved by the 31st, I will contact PayPal. Is this the level of service offered to loyal customers?
Reported by GetHuman-kenburke on Thursday, January 30, 2020 9:02 PM
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