I bought the new packaging and I'm not happy with the quality. I bought the box and * p...

GetHuman911355's customer service issue with Procter & Gamble from July 2018

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The issue in GetHuman911355's own words
I bought the new packaging and I'm not happy with the quality. I bought the box and * packets of the pampers premium packaging colour sea green, I was told that its the new packaging and its replacing the old packaging. When I started using the box the quality was very bad. The look and feel didn't even come close to the original white premium packaging. I use to put on * nappy before my baby goes to sleep and when I wake up the following day the nappy is still fine. With this new packaging I have to wake up my baby to change her during the night. * days in a row with the new packaging my baby woke up with the bed and her PJ's soaking wet. The gel of the nappy was even pouring out. You can't advertise on a packaging that it is Pampers Premium because as a client I expect the same quality and look and feel when you said its premium. Will never ever buy the new packaging. I want quality for my money Paying R*** for a packed of pampers is no joke.
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Procter & Gamble

Customer service issue
Reported by GetHuman911355
Jul 24th, 2018 - 10 mons ago
I have an issue with Procter & Gamble too
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Seen by 11 customers so far
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GetHuman911355 started working on this issue
Jul 24th, 2018 11:34am
GetHuman911355 indicated the issue is not fixed yet.
Jul 25th, 2018 2:53pm
GetHuman911355 indicated the issue is not fixed yet.
Jul 31st, 2018 7:21am
GetHuman911355 indicated the issue is not fixed yet.
Jul 31st, 2018 7:21am
GetHuman911355 indicated the issue is not fixed yet.
Jul 31st, 2018 7:22am
GetHuman911355 indicated the issue is not fixed yet.
Jul 31st, 2018 7:24am