I have had *** pounds taken out of my paypal account from Prezi. I am on the £* a month...

GetHuman3355100's customer service issue with Prezi from August 2019

Help with my Prezi issue
The issue in GetHuman3355100's own words
I have had *** pounds taken out of my paypal account from Prezi. I am on the £* a month package and have only had it for a month. I want a full refund bar the £* immediately otherwise I will have no choice but to take the matter further. I will then have to ask for my account to be terminated because the fact that over **x the amount I am supposed to be paying was taken out of my account is disgusting and I had no warning that such an amount would come out of my account. Refund immediately please.

GetHuman3355100 did not yet indicate what Prezi should do to make this right.

How GetHuman3355100 fixed the problem
Demanded a refund. Sent three emails from several different platforms. Got the money in my bank account , deleted Prezi account straightaway. It is a good creative site but a bad at business and administration. How can they really charge over ** times the amount for * month subscription. Disgraceful but glad they have sorted it
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Prezi

Customer service issue
Reported by GetHuman3355100
Aug 2nd, 2019 - 3 years ago
Fixed
GetHuman3355100 shared how to fix
Seen by 21 customers so far
Similar issue to 235 others
0 customers following this
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Timeline

GetHuman3355100 started working on this issue
Aug 2nd, 2019 11:40am
GetHuman3355100 shared this issue with others over email
Aug 2nd, 2019 11:47am
GetHuman3355100 confirmed the issue is fixed. Hooray!
Aug 5th, 2019 8:32am

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