I got a new phone and when I logged into wsop through Facebook it created a new account...

GetHuman2636300's customer service issue with Playtika Games from March 2019

2 views
 | 
503 similar
 | 
0 following
Help with my Playtika Games issue
First: share to improve GetHuman2636300's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2636300's next move: go to the Playtika Games help center.
Playtika Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2636300 will want to follow the link below to head to their help center. We will check on GetHuman2636300 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2636300 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman2636300's own words
I got a new phone and when I logged into wsop through Facebook it created a new account rather than opening my existing account. All my *** million chips and friends list is gone. The new account number is ***ea*c*-*b*a-**f*-***f-*adbd*eab**. There is a revision number listed under this number which is *be*e*a*cf*******d******a*fbbb*******ce**. I am really upset that I can’t play with my friends and family and need a resolution as soon as possible. I am also missing out on gh rewards and hourly and friend bonuses and gifts. I have a screen shot of my missing account to verify my level and chip status.
GetHuman2636300 did not yet indicate what Playtika Games should do to make this right.
I have an issue with Playtika Games too
How GetHuman2636300 fixed the problem
We are waiting for GetHuman2636300 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Playtika Games's attention and get better help faster. Tap below to get started.
Having Playtika Games issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2636300 fixes it.
This email address isn't valid

Playtika Games

Customer service issue
Reported by GetHuman2636300
Mar 29th, 2019 - 6 mons ago
I have an issue with Playtika Games too
Not resolved
Seen by 2 customers so far
Similar issue to 503 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2636300 started working on this issue
Mar 29th 10:42pm