I ordered * pizzas and (*) * pcs wings yesterday on my lunch break. I picked up the pi...

GetHuman-tillist's customer service issue with Pizza Hut from November 2018

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The issue in GetHuman-tillist's own words
I ordered * pizzas and (*) * pcs wings yesterday on my lunch break. I picked up the pizzas, no one showed me the pizzas or the wings, the guy sat it on the counter after I gave him my name. When I got back to work, the pizzas were horrible, the dough was flat like I ordered a thin crust pizza or something. I ordered * hand tossed pizzas and wings. I was very disappointed. After work I contacted the location to express my concerns, a nice lady asked with an Asian accent and tried to correct the problem but then a guy got on the phone asking why I wait until * pm to call about the problem from lunch. I explained I had to go back to work and did not have time to call. He was very rude, he said call tomorrow my boss will be in, the manager on duties would not be able to do anything but a $* credit and when I asked his name, he hung the phone up on me. I called back, he answered and I asked again then he said Sam. So I called today and a lady answers the phone and states the manager will be in tomorrow to call then. I would like for the District Manager to contact me about this matter.

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Pizza Hut

Customer service issue
Reported by GetHuman-tillist
Nov 8th, 2018 - 4 years ago
Fixed
Seen by 3 customers so far
Similar issue to 581 others
0 customers following this
Items needed
Name on reservation
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Timeline

GetHuman-tillist started working on this issue
Nov 8th, 2018 8:58pm
GetHuman-tillist indicated the issue is not fixed yet.
Nov 8th, 2018 8:59pm

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