Horrible service, horrible manager, horrible company (if this is the type of customer s...

GetHuman-ashrthef's customer service issue with Pizza Hut from August 2018

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The issue in GetHuman-ashrthef's own words
Horrible service, horrible manager, horrible company (if this is the type of customer service they have). Don't come here even if you are starving. I recently went by to this location to buy the pizza I had ordered * hours before the scheduled pick up time for the *.**$ pizza deal. During this entire * hour time period, I received no call (as the rude manager told me I had), and no communication that my pizza order could not be filled 'because they were out of the pizza type' I had ordered, and the only thing they could offer me was the 'thin crust, medium pizza'. I demanded to know why I had not been told this in the * hour time span which had taken place between my order and the time I went to pickup my pizza (which was a ** miles drive). When I inquired about the manager's name (because she was being rude and several times throughout the exchange I felt like my physical safety was in danger) she told me to quote 'Get out of my store and I am done talking to you. If you don't leave I am going to call the police'. I had simply inquired about her name and wanted something in exchange for the lack of customer service which was given to me, as I had to drive ** miles before being rudely told to leave or order a pizza I did not wish to order. This is the worst customer service I have ever received in my life, and on top of all of this several times the manager made faces and gestures at me, which looked like she would physically attack me. I felt like I was being threatened and she did in fact threaten to call the police for simply asking for her name. This is abominable and I demand that something be done against this horrendous manager. The store in question is notorious for its bad service and I will no longer be taking my service to any Pizza Hut until I am given justice.

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Pizza Hut

Customer service issue
Reported by GetHuman-ashrthef
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 305 others
0 customers following this

Timeline

GetHuman-ashrthef started working on this issue
Aug 27th, 2018 2:32am

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