I am getting a picture from photobucket telling me to upgrade my service. I never knew...

GetHuman-kcerchia's customer service issue with Photobucket.com from April 2018

Help with my Photobucket.com issue
The issue in GetHuman-kcerchia's own words
I am getting a picture from photobucket telling me to upgrade my service. I never knew I had an arrangement with photobucket. I want to know what it is and how to cancel it. I tried to log in to photobucket but it doesn't recognize any of my email addresses.
GetHuman-kcerchia did not yet indicate what Photobucket.com should do to make this right.
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Photobucket.com

Customer service issue
Reported by GetHuman-kcerchia
Apr 27th, 2018 - 7 mons ago
I have an issue with Photobucket.com too
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Seen by 2 customers so far
Similar issue to 192 others
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GetHuman-kcerchia started working on this issue
Apr 27th 8:29pm
GetHuman-kcerchia indicated the issue is not fixed yet.
May 3rd 3:28pm