We have an appointment to have a representative come tomorrow morning to our home in Ne...

GetHuman-bjmcwill's customer service issue with Pella Windows from September 2018

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The issue in GetHuman-bjmcwill's own words
We have an appointment to have a representative come tomorrow morning to our home in New Jersey. We are at our property in Pennsylvania and we have an emergency here and will not be able to be at the New Jersey address tomorrow (Monday). The well water pump for our Pa house burned out and now the house has no water. The earliest they can have someone come out is tomorrow afternoon. It is now Sunday afternoon and we have no way to notify the representative. If you get this in time - the appointment is at ** am and we think the rep might be traveling some distance - please call us at *** ***-**** or *** ***-****.
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Pella Windows

Customer service issue
Reported by GetHuman-bjmcwill
Sep 23rd, 2018 - 2 mons ago
I have an issue with Pella Windows too
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Seen by 4 customers so far
Similar issue to 7 others
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GetHuman-bjmcwill started working on this issue
Sep 23rd 6:39pm