Forgot login info (password) , I went thru the forgot password steps by entering email...

GetHuman640947's customer service issue with PayPal Smart Connect from April 2018

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The issue in GetHuman640947's own words
Forgot login info (password) , I went thru the forgot password steps by entering email address and clicking on the link provided * entering in my temporary number code , but imiediately after entering the code I was provided the next page required me to receive a phone call or answer security questions, I apparently misspelled my security questions when I created them because it shows a error when I try to continue after answering the security questions, and I can't use the phone number I have on record because I no longer have access to that phone , and I just got sent my new paypal debit card which I haven't got to link to my account yet and I obviously have no idea what my credit card number that is linked to my PayPal account is because I lost that specific card if I had the card still I wouldn't have gotten it replaced

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PayPal Smart Connect

Customer service issue
Reported by GetHuman640947
Apr 30th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 365 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number

Timeline

GetHuman640947 started working on this issue
Apr 30th, 2018 6:27am

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