Patriot Memory Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Patriot Memory customer service, archive #1. It includes a selection of 1 issue(s) reported December 4, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently purchased a USB3 128GB Patriot Elite drive from your company. When I attempted to use it a few weeks ago, I encountered a "write protected" error. After contacting your technical support team, I was advised to download the latest USB drivers from my motherboard manufacturer's website, but this did not resolve the issue. I was also directed to download two utilities to fix the problem, which were unsuccessful. Finally, I was informed that I would need to arrange for the drive to be sent back for a return, but I would need to cover the shipping costs from Canada to the US. The shipping cost is nearly the same as the product price itself. I am frustrated at having to pay double the product price for a defective item. I would appreciate your assistance in resolving this matter. Thank you.
Reported by GetHuman5521088 on Friday, December 4, 2020 2:46 PM
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