A tiny change and the design of the sharp rider would make it an absolutely perfect product and people would love it even more than they do today!

GetHuman769107's customer service issue with Paper Mate from June 2018

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The issue in GetHuman769107's own words
Convince them to make a small but important change in the design of Sharpwriters ... Hi**I have used the Sharpwriter pencils for over ** years. They are an (almost) awesome, and ( almost) perfect writing device.** BUT**Every time i buy a box of Sharpwriters I have to break out my hot glue gun and place a tiny bump of glue on the swivel*of the Sharpwriter. **With this tiny bump my forefinger can halt the swivel while the THUMB of the same hand can roll the barrel up and very precisely advance the lead. One - handed I can very conveniently and very precisely control the lead advance. **With the bump I consider this the most perfect lead advance device on the planet, and therefore the most awesome lead advance device on the planet.**And yes every time I have opened my latest box of Sharpwriters I ask, "Hey guys! Where's my bump? Where's my perfect lead advance device?"**So my complaint is you folks are only one tiny bump away from awesome perfection. Build these things and people will love them.***Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you **Arthur Mann *******@***.com
A tiny little bump on the swivel and the product would be become absolutely perfect
That would require a design change in the product
I am been buying sharpwriters for ** years* And everything Inkjoy since the *st time I used a inkjoy
I add my own bump using hot glue to make them work like this to make them perfect
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Paper Mate

Sharpwriters
Customer service issue
Reported by GetHuman769107
Jun 10th, 2018 - 9 mons ago
I have an issue with Paper Mate too
Fixed
Seen by 18 customers so far
Similar issue to 669 others
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GetHuman769107 started working on this issue
Jun 10th, 2018 4:33pm
GetHuman769107 indicated the issue is not fixed yet.
Jun 10th, 2018 5:34pm