I’m trying one of your newer hair cares, shampoo and conditioner. They make my head itc...

GetHuman5330121's Returns issue with Pantene from October 2020

1 view | 35 similar | 0 following
Help with my Pantene issue
GetHuman5330121's next move: call Pantene.
The best way to get your problem resolved is to tap the button below to start calling Pantene. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5330121 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5330121's own words
I’m trying one of your newer hair cares, shampoo and conditioner. They make my head itch every time I use it. I might be allergic to your product. What should I do.**I’ve stopped using it. I did try to use a small amount and made sure I rinsed my hair completely. There must be something in this new product that my skin doesn’t like. **Can I get a refund for the product? The bottles are almost full. But I can’t use it and no one else I know can use it.

GetHuman5330121 did not yet indicate what Pantene should do to make this right.

How GetHuman5330121 fixed the problem

We are waiting for GetHuman5330121 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Pantene's attention and get better help faster. Tap below to get started.
Having Pantene issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5330121 fixes it.
This email address isn't valid


Returns issue
Reported by GetHuman5330121
Oct 3rd, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 35 others
0 customers following this


GetHuman5330121 started working on this issue
Oct 3rd, 2020 11:22pm
GetHuman5330121 shared this issue with others over email
Oct 3rd, 2020 11:22pm