I was approached by a rep from Star Energy Partners indicating they were checking to ma...
GetHuman-imeutych's customer service issue with PSE&G from May 2018
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The issue in GetHuman-imeutych's own words
I was approached by a rep from Star Energy Partners indicating they were checking to make sure my bill was correct. With a lot of double talk I foolishly signed up for their reduced price--which turned out to be higher than what I am currently paying. I do not want to switch my supply and am requesting that this not be changed on my account. My customer number is PE*******************and my PSE&G account number is **********. Please cancel this request and continue with the current supply source. Thank you so much for your assistance with this matter.
GetHuman-imeutych did not yet indicate what PSE&G should do to make this right.
Spoke with a PSE&G representative and had the issue resolved, very helpful and addressed the situation immediately. Very pleased with the outcome
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