Issue NOT fixed!! No response from Cust Service No!!!

GetHuman2793995's Service problem issue with Orange from April 2019

5 views | 119 similar | 0 following
Help with my Orange issue
GetHuman2793995's next move: talk to Orange when they open.
Orange's call center is closed now. We will send GetHuman2793995 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman2793995's own words
Top Up!!!!!!! ... I am currently in Spain and wish to top up my phone, but when l dial *** I am told the person l am calling is not available at this moment and to try again later. I have tried many times, without success. I am running out of credit and need to have the use of my phone as l am in a remote location and a land line is not always available to me. Please tell me how l can get this sorted out. In ten years l have never had this problem before. My phone is a Doro and my number is ***********
I NEED my phone to be reliable at all times.
I want to top up my phone somehow.
I have been a customer for nine years.
All the means available...several times each and am considering changing networks if l don't get some help very soon!!!
How GetHuman2793995 fixed the problem

We are waiting for GetHuman2793995 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Orange's attention and get better help faster. Tap below to get started.
Having Orange issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2793995 fixes it.
This email address isn't valid

Orange

Mobile phone Top Up
Service problem issue
Reported by GetHuman2793995
Apr 23rd, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 119 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman2793995 started working on this issue
Apr 23rd, 2019 8:34am
GetHuman2793995 indicated the issue is not fixed yet.
Apr 24th, 2019 9:18am
GetHuman2793995 indicated the issue is not fixed yet.
Apr 24th, 2019 9:24am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers