Last evening I contacted your Customer service dept regarding a gift subscription and n...

GetHuman2228966's customer service issue with Oprah Magazine from February 2019

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The issue in GetHuman2228966's own words
Last evening I contacted your Customer service dept regarding a gift subscription and notices I was receiving requesting payment. The first person I talked to, Chris, displayed a poor attitude and hung up on me during the conversation. The second person I talked to was more apologetic and attempted to resolve the problem. . I have been ordering gift subscriptions for years for my daughter and every year I have to jump thru hoops to get this done and then they still send me notices for payment after I have paid the full subscription amount. Your customer service tells me every year they have resolved the problem and every year its the same poor result. I am thoroughly disgusted with your magazine and doubt I will order another gift order from you. I cannot believe someone would hang up on me.... unprofessional! I have shared my terrible experiences with friends and family. I hope the second person I talked to makes the necessary corrections so my daughter actually gets the issues I have paid for. You might want to up your game in the way you treat customers.
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Oprah Magazine

Customer service issue
Reported by GetHuman2228966
Feb 17th, 2019 - 8 mons ago
I have an issue with Oprah Magazine too
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Seen by 3 customers so far
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Timeline
GetHuman2228966 started working on this issue
Feb 17th 9:18pm