Last evening I contacted your Customer service dept regarding a gift subscription and n...
GetHuman2228966's customer service issue with Oprah Magazine from February 2019
Help with my Oprah Magazine issue
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The issue in GetHuman2228966's own words
Last evening I contacted your Customer service dept regarding a gift subscription and notices I was receiving requesting payment. The first person I talked to, Chris, displayed a poor attitude and hung up on me during the conversation. The second person I talked to was more apologetic and attempted to resolve the problem. . I have been ordering gift subscriptions for years for my daughter and every year I have to jump thru hoops to get this done and then they still send me notices for payment after I have paid the full subscription amount. Your customer service tells me every year they have resolved the problem and every year its the same poor result. I am thoroughly disgusted with your magazine and doubt I will order another gift order from you. I cannot believe someone would hang up on me.... unprofessional! I have shared my terrible experiences with friends and family. I hope the second person I talked to makes the necessary corrections so my daughter actually gets the issues I have paid for. You might want to up your game in the way you treat customers.
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