On Wednesday *-**-** our family of * gathered to celebrate the engagement of our daught...
GetHuman3001686's Complaint issue with O'Charley's, Inc. from May 2019
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The issue in GetHuman3001686's own words
On Wednesday *-**-** our family of * gathered to celebrate the engagement of our daughter * prime ribs were ordered one medium one medium well when they came to the table the kitchen worker nor the waitress knew which one was which so the one that was supposed to be medium turned out to be more well with no pink it was dry and the consistency of a pot roast when we sent it back the manager came out to inform us they only had well done prime rib left so we kept it not eating even half of it since it was free pie night our waitress took everyone’s order for pie brought them then informed the one with the wrong steak that since they steak was taken off the order they couldn’t have pie. So other than we don’t plan on going there again the managers need to get with the waitress and make sure they aren’t blaming each other for customers getting the wrong food
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