On Wednesday *-**-** our family of * gathered to celebrate the engagement of our daught...

GetHuman3001686's Complaint issue with O'Charley's, Inc. from May 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3001686's own words
On Wednesday *-**-** our family of * gathered to celebrate the engagement of our daughter * prime ribs were ordered one medium one medium well when they came to the table the kitchen worker nor the waitress knew which one was which so the one that was supposed to be medium turned out to be more well with no pink it was dry and the consistency of a pot roast when we sent it back the manager came out to inform us they only had well done prime rib left so we kept it not eating even half of it since it was free pie night our waitress took everyone’s order for pie brought them then informed the one with the wrong steak that since they steak was taken off the order they couldn’t have pie. So other than we don’t plan on going there again the managers need to get with the waitress and make sure they aren’t blaming each other for customers getting the wrong food

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I called in an order by phone to O'Charleys in Jackson, TN on ****** around *:**p...I complained about the horrible cu****on seats in the booths.*The employee stated...On Friday evening ******* I went to dinner with a couple of friends. I ordered th...We just left the O’Charleys on *** Bell Road in Antioch, Tennessee. We came to O...I had terrible disrespectful service today. So upsetting that i left the restaura...upon hiring * months ago i was promised after ** days my pay would be bummed up f...I went to your restaurant and you guys had a special advertisement for prime rib...hello my name is David Cooper Harrison I am a former employee for O'Charley's store...We went to O'Charley's for dinner last night and it was the worst ever. The appe...
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O'Charley's, Inc.

Complaint issue
Reported by GetHuman3001686
May 30th, 2019 - 2 years ago
I have an issue with O'Charley's, Inc. too
Not resolved
Seen by 2 customers so far
Similar issue to 72 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman3001686 started working on this issue
May 30th, 2019 12:49am

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