We just left the O’Charleys on *** Bell Road in Antioch, Tennessee. We came to O’Charle...

GetHuman-mrlp's customer service issue with O'Charley's, Inc. from September 2018

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The issue in GetHuman-mrlp's own words
We just left the O’Charleys on *** Bell Road in Antioch, Tennessee. We came to O’Charleys for my boyfriends’ birrhday. As the server came out of the kitchen, she spilt a tray with sweet tea all over my boyfriend and I and all over the table. I’m a server myself and I have done this a time or two. I know she was embarrassed. I’m disappointed about how the managers handled the situation. My boyfriend was completely soaked as well as his phone and wallet. We sat in obvious uncomfortable wetness trying to enjoy the meal but it didn’t happen. We were planning on going to the skate center right after eating but now we have to drive back to the other end of Nashville to change clothes and drive back which is roughly a ** minute drive. The server apologized and helped clean up the mess and another server helped her. Nothing from the other manager. As a server, I know my managers would have done anything necessary to make-up for what happened.

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O'Charley's, Inc.

Customer service issue
Reported by GetHuman-mrlp
Sep 3rd, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 24 others
0 customers following this

Timeline

GetHuman-mrlp started working on this issue
Sep 3rd, 2018 5:06pm