i filed a tax returnwith turbo tax which was supposed to get me a faster return.instead...

GetHuman-vicknaus's customer service issue with New York State Department of Taxation and Finance from June 2018

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The issue and preferred resolution, in GetHuman-vicknaus's own words:
i filed a tax returnwith turbo tax which was supposed to get me a faster return.instead i received a letter from n.ys. dept of taxation that they have none of my w*s and a form to send them copies telling me it would be **days b efore they process my returni immediately sent copy of w* over **days ago and still have not received my ***.** return. wehat should have been a fasr return using turbo tax is a delay i am not responsible for. i always filed paper returns and will be going back to paper returns knowing i have furnished a w*. i just want my ***.** return after this long fiasco.
I trust that New York State Department of Taxation and Finance will make this right and come up with a resolution that is fair.
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New York State Department of Taxation and Finance

Customer service issue
Reported by GetHuman-vicknaus
Jun 2nd, 2018 - 21d ago
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GetHuman-vicknaus started working on this issue
Jun 2nd 4:40pm