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Netaya.com Customer FAQ

Top Answers & How-to Guides

What is Netaya.com's Phone Number?

The question we are asked most often is about how to talk to Netaya.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a loyalty program or rewards system?

Yes, Netaya.com offers a loyalty program called Netaya Rewards. As a valued customer, you can earn points for each purchase made on...
Ask any question you have about Netaya.com customer service, get an answer now.
Contact Netaya.com customer service

Order Tracking

How can I track my order?

You can track your order by logging into your account on our website and clicking on the order history section. From there, you will...
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Jewelry Care

How do I clean and care for my jewelry?

To clean and care for your jewelry, it's recommended to regularly wipe down pieces with a soft cloth to remove any dirt or oils. For...
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Returns and Exchanges

Can I return my purchase if I am not satisfied?

Yes, we understand that customer satisfaction is important. At Netaya.com, we have a hassle-free return policy to ensure our customers...
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Shipping Policies

What is the shipping and delivery policy?

At Netaya.com, we strive to provide you with a seamless shopping experience from start to finish. Our shipping and delivery policy...
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International Orders

Are international orders accepted?

Yes, Netaya.com gladly accepts international orders. We understand that our customers span across various countries and we strive to...
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Payment Methods

What payment methods are accepted?

Netaya.com accepts a variety of convenient payment methods to ensure a hassle-free shopping experience. We gladly accept all major...
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Product Warranty

Do you offer a warranty for your products?

Yes, Netaya.com offers a warranty for all its products. We are committed to providing our customers with the highest quality jewelry,...
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Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase on Netaya.com. We offer the convenience of gift cards for those looking to give the gift...
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Order Modifications

Can I change or cancel my order?

Yes, customers have the option to change or cancel their orders on Netaya.com, as long as the order has not already been shipped. To...
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Privacy Policy

What is your privacy policy?

At Netaya.com, protecting our customers' privacy is our utmost priority. Our privacy policy ensures that any personal information you...
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Ring Resizing

Do you offer resizing services for rings?

Yes, we offer resizing services for rings at Netaya.com. We understand that finding the perfect fit is essential, so we provide this...
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Loyalty Program

Is there a loyalty program or rewards system?

Yes, Netaya.com offers a loyalty program called Netaya Rewards. As a valued customer, you can earn points for each purchase made on...
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Help me with my Netaya.com customer service issue

Ask any question you have about Netaya.com customer service. We will do our best to get you answers right away.
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