My son's * year old friend put the cartridge in backwards and it got jammed. I was able...

GetHuman-cohenda's customer service issue with Nerf from June 2018

Help with my Nerf issue
The issue in GetHuman-cohenda's own words
My son's * year old friend put the cartridge in backwards and it got jammed. I was able to remove it and when I put it back in correctly, it clicked (locked?) into place nicely. However, it now will not shoot at all. This product is the Rival Hara. We want it to shoot again! What should we do make this happen? We purchased Xmas ****. Thanks, Dan Cohen*PS my son is the proud owner of ** Nerf guns!! We are loyal customers!
GetHuman-cohenda did not yet indicate what Nerf should do to make this right.
I have an issue with Nerf too
How GetHuman-cohenda fixed the problem
We are waiting for GetHuman-cohenda to fix the problem and share the solution with the rest of us customers.
Please help with my Nerf issue
Do you have a customer issue as well?
We can help you get Nerf's attention and get better help faster. Tap below to get started.
Having Nerf issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Nerf email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-cohenda
Jun 12th, 2018 - 9 mons ago
I have an issue with Nerf too
Seen by 4 customers so far
Similar issue to 3 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
GetHuman-cohenda started working on this issue
Jun 12th, 2018 2:47pm
GetHuman-cohenda indicated the issue is not fixed yet.
Jun 12th, 2018 5:50pm