My son's * year old friend put the cartridge in backwards and it got jammed. I was able...
GetHuman-cohenda's customer service issue with Nerf from June 2018
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My son's * year old friend put the cartridge in backwards and it got jammed. I was able to remove it and when I put it back in correctly, it clicked (locked?) into place nicely. However, it now will not shoot at all. This product is the Rival Hara. We want it to shoot again! What should we do make this happen? We purchased Xmas ****. Thanks, Dan Cohen*PS my son is the proud owner of ** Nerf guns!! We are loyal customers!
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