My son's * year old friend put the cartridge in backwards and it got jammed. I was able...

GetHuman-cohenda's customer service issue with Nerf from June 2018

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The issue in GetHuman-cohenda's own words
My son's * year old friend put the cartridge in backwards and it got jammed. I was able to remove it and when I put it back in correctly, it clicked (locked?) into place nicely. However, it now will not shoot at all. This product is the Rival Hara. We want it to shoot again! What should we do make this happen? We purchased Xmas ****. Thanks, Dan Cohen*PS my son is the proud owner of ** Nerf guns!! We are loyal customers!
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Nerf

Customer service issue
Reported by GetHuman-cohenda
Jun 12th, 2018 - 9 mons ago
I have an issue with Nerf too
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Seen by 4 customers so far
Similar issue to 3 others
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GetHuman-cohenda started working on this issue
Jun 12th, 2018 2:47pm
GetHuman-cohenda indicated the issue is not fixed yet.
Jun 12th, 2018 5:50pm