This is a complaint about the packaging Nabisco is using for Oreo cookies. Yesterday I...

GetHuman1638385's customer service issue with Nabisco, Inc. from November 2018

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The issue in GetHuman1638385's own words
This is a complaint about the packaging Nabisco is using for Oreo cookies. Yesterday I purchased a package of cookies at a Publix grocery store. When I got them home I discovered that the package had been opened and a whole role of cookies had been eaten. While it is not uncommon to find customers have eaten groceries out of a store. It brought to light the fact that your packaging is not safe or secure for anyone who purchases them. You simply have to peal back the tab on the top of the package and you have fee access to the cookies. This HAS to be a health violation let alone one that fosters pilfering of your products. The cookies are not properly sealed and*or protected from anyone getting into them in the store, warehouse or during transportation. What guarantees can you make that no one will open a package and put in some sort of hazzardous substance? Until such time as you repackage these cookies, I will no longer purchase Nabisco products. And, I will pass along this incident to any and all that will listen. Including the FDA. **By the way. I threw out the entire package of cookies as a precaution that the remaining cookies were contaminated.**Thank you.

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Nabisco, Inc.

Customer service issue
Reported by GetHuman1638385
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 35 customers so far
Similar issue to 454 others
0 customers following this

Timeline

GetHuman1638385 started working on this issue
Nov 27th, 2018 5:16pm

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