I was placed on furlough about a week after starting my new position in New Jersey. I f...

GetHuman4721173's customer service issue with NJ Unemployment from April 2020

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The issue in GetHuman4721173's own words
I was placed on furlough about a week after starting my new position in New Jersey. I filed for unemployment and was asked to submit additional information which was done by the requested date. about * week later I was asked to submit the same additional information which I did immediately. The next day I received my weekly benefit rate and the maximum amount I can claim for this period in the mail. I filed for my unemployment benefits at the next scheduled time for the previous * weeks. I received an e-mail stating that my benefits were not payable at this time and if I did not know why to contact someone, this was on *******. I called ** times on ******* and each time was told that there were too many calls and to try again later or to call back on the next business day. I have been working in NJ for the past ** years and have paid unemployment insurance at every job I have had. I am asking that the benefits that I am entitled to are given to me. I have not received anything to state that I am not eligible and do not understand why my benefits will not be paid.

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NJ Unemployment

Customer service issue
Reported by GetHuman4721173
Apr 27th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 8552 others
0 customers following this

Timeline

GetHuman4721173 started working on this issue
Apr 27th 3:41am