I want enjoy all your shows!!!It's not fixed yet ***** ***** still......please call ********** om r email solution Jennifer.prew@ yahoo.com

GetHuman1537315's customer service issue with NBC from November 2018

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The issue in GetHuman1537315's own words
Verify provider, and continue watching all shows ... I was enjoying the nbc app to stream for months now, last week the app crashed and rebooted itself and now I can't watch locked shows because the app won't let me verify provider. I hit the optimum selection and when it goes to verify page it's a blank page. I've tried emailing, calling, for a week now and no one answers my dilemma. It's not a glitch on my end ...I've enabled cookies( I'm using my iPad) I've called optimum and it's a * rd party problem.
It's frustrating because you can't verify. Only blank screen pops up
How do I fix this issue,
I've been watching nbc app for * months , at first it allowed me to verify.... Now. It won't.
Called, emailed, rebooted, tried optimum tech support, when I call NBC, they can't help me.
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NBC

Nbc app for streaming tv shows
Customer service issue
Reported by GetHuman1537315
Nov 10th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 134 others
0 customers following this
Items needed
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Timeline

GetHuman1537315 started working on this issue
Nov 10th, 2018 8:41pm
GetHuman1537315 indicated the issue is not fixed yet.
Nov 10th, 2018 8:41pm
GetHuman1537315 shared this issue with others over email
Nov 10th, 2018 8:49pm

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