Nearly * days ago i purchased a copy of Michael Jacksons Invincible and I paid my money...

GetHuman2602447's customer service issue with MovieMars.com from March 2019

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The issue in GetHuman2602447's own words
Nearly * days ago i purchased a copy of Michael Jacksons Invincible and I paid my money and it shows that its been paid as money has been deducted.However its been * days and the item has still not been posted .Its still not shipped and when i message you through ebay you ignore my messages.I need an answer when am I going to get my package or ive been ripped off.A girl named Alba is the customer care rep and she has not been doing her job well.I am verry dissapointed and if i dont get my package which I paid i want a refund.Pls contact me Asap
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MovieMars.com

Customer service issue
Reported by GetHuman2602447
Mar 27th, 2019 - 22d ago
I have an issue with MovieMars.com too
Fixed
Seen by 8 customers so far
Similar issue to 270 others
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Timeline
GetHuman2602447 started working on this issue
Mar 27th 8:05am
GetHuman2602447 indicated the issue is not fixed yet.
Mar 27th 8:19am
GetHuman2602447 indicated the issue is not fixed yet.
Apr 1st 3:45pm