This is my second attempt to contact you. On August **, **** I placed an order for a Langenscheidt French Pocket dictionary for $ **.**. I was informed that it should arrive by Thursday, August **, ****. I have not received the dictionary yet, however, my account was charged for the item. Please let me know when I can expect to receive the dictionary. I am a little concerned after reading some of your customer reviews. I hope to hear back from you soon.
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