GetHuman-dbonyor's customer service issue with MovieMars.com from August 2018
Help with my MovieMars.com issue
The issue in GetHuman-dbonyor's own words
The problem was resolved when I Googled Movie Mars or went to moviemars.com got their e-mail address and e-mailed the situation to them. They responded in less than * day. ... Purchased the DVD Gun Fight at Comanche Creek with Audie Murphy. The disc is faulty and will barely play, the picture will break up into colored squares. The purchase was made through Barnes and Noble on ****** and received in the mail *******.**Barnes and Noble sent me instructions on how to return the DVD for a refund, but a refund isn't really desired. What I want is an exchange for a good playable DVD of the same movie.**I have the packing slip that Barnes and Noble sent me and the original envelope that it was received in. Would you please send me a mailing label with free shipping and tracking so I can send this to you for a replacement.**Order *: **********-***Billing address: Daryl Bonyor, PO Box ***, Timnath, CO ******e-mail: *****@***.com**Thank you. Hope to hear from you soon.**Daryl Bonyor
GetHuman-dbonyor did not yet indicate what MovieMars.com should do to make this right.
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How GetHuman-dbonyor fixed the problem
Get Human was no help. I found the e-mail for Movie Mars and explained the problem, they responded in less than a day. Problem is being resolved.
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