I paid for overnight delivery but they haven't shipped my order yet. If they don't shi...

GetHuman842736's customer service issue with Monster Cable from July 2018

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The issue in GetHuman842736's own words
I paid for overnight delivery but they haven't shipped my order yet. If they don't ship it today, *** and ship it out on Thu. *** I want a credit in the shipping rate. I have tried calling them but the message still says "we are in a meeting" or the office is closed. I accounted for the three-hour time difference, so I called them at **:** eastern time and they should be open for business. I WANT MY ORDERS TO SHIP TODAY OR I WANT A CREDIT TO THE SHIPPING RATE OF $**.** WHICH I PAID FOR FOR BOTH ORDERS.
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Monster Cable

Customer service issue
Reported by GetHuman842736
Jul 3rd, 2018 - a yr ago
I have an issue with Monster Cable too
Not resolved
Seen by 19 customers so far
Similar issue to 597 others
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Timeline
GetHuman842736 started working on this issue
Jul 3rd, 2018 2:49pm