HELLO , THIS IS CHERYL KUFAHL ID *********I WAS CHARGED FOR THREE FLEXSHIP ORDERS WHO C...
GetHuman4729457's Refund a Charge issue with Monat from April 2020
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The issue in GetHuman4729457's own words
HELLO , THIS IS CHERYL KUFAHL ID *********I WAS CHARGED FOR THREE FLEXSHIP ORDERS WHO CUSTOMERS INFO STILL HAD MY CC CARD ATTACHED. I LOGGED IN LAST WEEK AND CHANGED THE FLEXSHIP DATES. I COULD NOT CHANGE ONE DUE TO BEING LOCKED OUT OF HER ACCOUNT BUT WAS ABLE AFTER WAITING GOT * HOUR TO GET A HOLD OF CS AND YOU CHANGED THAT SHIP DATE FOR THE FLEX SHIP. THIS COST ME OVER ***$ OF WHICH I DO NOT HAVE. THIS HAS CAUSED HE TO HAVE MY ACCOUNT TO BE IN OVER DRAFT. PLEASE REACH OUT TO ME AS SOON AS POSSIBLE . I CAN NOT EVEN FIND OUT WHAT CUSTOMERS THESE SHIPMENTS WENT TO SO I CAN FOLLOW THROUGH WITH THIS MATTER. I ALSO HAD ANOTHER CUSTOMER DEBRA ILIFF THAT WAS CHARGED ALSO WHEN HER FLEXSHIP DATE HAD BEEN CHANGED AS WELL. *MY CELL PHONE NUMBER IS **********. *THANK YOU,*PLEASE HELP ME RESOLVE THIS!*CHERYL KUFAHL
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