When is a fix not a fix!

GetHuman919142's customer service issue with Mojang from July 2018

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337 similar
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Help with my Mojang issue
GetHuman919142's next move: go to the Mojang help center.
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The issue in GetHuman919142's own words
Get access to my Minecraft account, as i stated above the log in allows me only the demo version not matter what i do ... I am trying to play minecraft and it is driving me mad.**I have an e-mail address@ *****@***.com**I have a password which lets me into my account**But when i log in i only get the demo version of Minecraft.**So i look into the troubleshooter and the only thing it recommends is migrating the account**But when i go in to migrate it I am told it has already been migrated**So what should i do next?**I purchased Minecraft back in ****. Not even sure if it was credit card or Paypal.
It feels like nobody has actually addressed the issues, just given me a set of links to people with a "similar" problem, as far as i can tell nobody from Mojang has actually advised me on what to do
Actually contacting me and telling me how to fix this issue
Since ****, i was one of the original Minecraft people!
Everything....thats why i am typing this message now. I am not paying £**.** again on principle alone
I have an issue with Mojang too
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Mojang

Minecraft
Customer service issue
Reported by GetHuman919142
Jul 26th, 2018 - 10 mons ago
I have an issue with Mojang too
Fixed
Seen by 16 customers so far
Similar issue to 337 others
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Items needed
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Email address on the account
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Timeline
GetHuman919142 started working on this issue
Jul 26th, 2018 3:41pm
GetHuman919142 indicated the issue is not fixed yet.
Jul 26th, 2018 5:04pm
GetHuman919142 indicated the issue is not fixed yet.
Jul 26th, 2018 5:05pm
GetHuman919142 indicated the issue is not fixed yet.
Jul 26th, 2018 5:05pm
GetHuman919142 indicated the issue is not fixed yet.
Jul 27th, 2018 4:41pm
GetHuman919142 indicated the issue is not fixed yet.
Jul 27th, 2018 4:49pm
GetHuman919142 indicated the issue is not fixed yet.
Jul 27th, 2018 5:15pm
GetHuman919142 indicated the issue is not fixed yet.
Jul 29th, 2018 11:14am
GetHuman919142 indicated the issue is not fixed yet.
Jul 29th, 2018 11:15am
GetHuman919142 indicated the issue is not fixed yet.
Jul 30th, 2018 8:16am
GetHuman919142 indicated the issue is not fixed yet.
Aug 3rd, 2018 7:33pm
GetHuman919142 indicated the issue is not fixed yet.
Aug 3rd, 2018 7:34pm
GetHuman919142 indicated the issue is not fixed yet.
Aug 3rd, 2018 7:35pm
GetHuman919142 indicated the issue is not fixed yet.
Aug 3rd, 2018 7:35pm