So, basically I updated my Xbox *** ( the update that includes the Egyptian mythology t...

GetHuman812125's customer service issue with Mojang from June 2018

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The issue in GetHuman812125's own words
So, basically I updated my Xbox *** ( the update that includes the Egyptian mythology texture pack) and when I went into one of my flat worlds called “My World *”, it wasn’t flat anymore and all of my builds etc. have disappeared. Not only that but it gave me the inability to run. CuSome items had looked different, as well as the lava texture. Also, all mobs, including me were almost “fuzzy” looking, almost glitchy and acted oddly. perhaps it is an older version of minecraft? Also, minecraft has pop-ups that reminded me of something on my account. I was wondering if you could email me back suggesting on how to fix this*what exactly has happened if you know what my problem is. Thank you, Joel.

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Customer service issue
Reported by GetHuman812125
Jun 22nd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 160 others
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GetHuman812125 started working on this issue
Jun 22nd, 2018 11:30pm