so I believe my account has been hacked. My Minecraft*Mojang account that is connected...

GetHuman-shawnsec's customer service issue with Mojang from June 2018

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The issue in GetHuman-shawnsec's own words
so I believe my account has been hacked. My Minecraft*Mojang account that is connected to my Minecraft I cannot log in with the right credentials. My friend gave me this account around * years ago and then proceeded to quit playing as he got a job in real life. But as of now, I don't have access to log into minecraft.net optifine.net or Mojang and or the Minecraft launcher. I have tried logging in with the right credentials to all websites Minecraft related but it doesn't seem to work. I believe it was hacked because a week before this incident my optifine cape was moved to another account without my permission. I have tried to email the original owner prior to this but to my understanding, he has gotten rid of his pc. I have Emailed Mojang and gotten no response. I don't have access to the email account used within the account because it is my friend's email. I only know the email and password to login to minecraft.
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Mojang

Customer service issue
Reported by GetHuman-shawnsec
Jun 14th, 2018 - a yr ago
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Timeline
GetHuman-shawnsec started working on this issue
Jun 14th, 2018 3:19am
GetHuman-shawnsec indicated the issue is not fixed yet.
Jun 14th, 2018 3:20am
GetHuman-shawnsec indicated the issue is not fixed yet.
Jun 14th, 2018 4:27am
GetHuman-shawnsec indicated the issue is not fixed yet.
Jun 14th, 2018 6:24am
GetHuman-shawnsec indicated the issue is not fixed yet.
Jun 17th, 2018 6:17am